| Dear Mari de Villa:
As a nursing home owner I am acutely aware of the
challenges and issues of owning and operating a skilled care facility.
A residents comfort starts with respect, each and every resident
of Mari De Villa is treated as an individual, almost as if they
were the only person the staff had to take care of or deal with.
Each resident is treated with the utmost respect and patience.
The above outcome is a result of staffing, there
is absolutely no question in mind the staff at Mari De Villa is
the finest in the St. Louis area.
When making the final decision regarding my own mothers
residence I simply asked employees: how long have you been
here I was amazed at the answers, 26 years, 14 years, 18 years,
8 years, 6 years and so on, little or no turnover in a business
where turnover is the rule not the exception.
Care and comfort are paramount at Mari De Villa.
In our personal experience I knew we had made the proper decision
when after only two weeks as a resident of Mari De Villa, Mom started
and continued for the remainder of her life (3 years with Mari De
Villa) to refer to Mari De Villa as HOME. Home it was, not
only for Mom but for the entire family. My children would say are
we going to Nanas house for brunch or Nanas house for
this or that, and off we would go to Mari De Villa where the staff
treated us with the same warmth and kindness Mom received.
Thanks to you and the entire staff for all you did
for Mom.
Tim Crowley
St. Louis, MO
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